AI for Retail & Commerce

Product sheets are incomplete and customer service answers the same questions every day

Free discovery call — 45 min

AI bridges the gap between your operational capacity and customer expectations: product content generation, level-1 support automation, and turning feedback into actionable insights. INYSTER integrates with your existing stack (Shopify, PrestaShop, Magento).

Incomplete product sheets

Inconsistent descriptions across your sales channels

Repetitive support questions

Customer service answers the same questions every day

Unexploited customer reviews

Customer review analysis is nonexistent or anecdotal

Solution 1

Product sheet generation

From raw technical data, the AI generates a complete sheet: SEO title, commercial description, structured specs. Adaptable per channel.

Sheets created 10x faster
Solution 2

Contextual customer chatbot

An AI assistant trained on your catalog, terms of sale, and FAQ. It answers 24/7 and escalates to a human when needed.

-50% level 1 support tickets
Solution 3

Review sentiment analysis

The AI analyzes your reviews (Google, Trustpilot, marketplace) and categorizes feedback by theme with a sentiment score. Pain points identified at a glance.

Consolidated real-time view

Supplier catalog categorization and enrichment

AI automatically categorizes products and extracts attributes from supplier catalogs. Product data normalization at scale.

Catalog enrichment 20x faster

Self-updating dynamic FAQ

Automatic FAQ generation from customer interaction patterns. The knowledge base updates itself continuously.

FAQ always up-to-date

Other use cases

  • Competitive price monitoring and alerting
  • Automatic customer review response drafting
  • Visual similarity search for product recommendations
  • Stock-out prediction based on sales patterns
  • Multi-language product description generation
35% of retailers use AI for customer experience Source : Salesforce, 2024
€8.5B AI in retail market in Europe by 2028 Source : Mordor Intelligence, 2024

Can AI generate product sheets that match our brand tone?

Yes, the AI is calibrated on your existing best-performing descriptions. You validate and adjust the tone during the POC phase. The system learns your writing style, brand vocabulary, and formatting conventions.

How does the chatbot handle questions it can't answer?

Graceful escalation to human agents with full conversation context. The chatbot tells customers when it's unsure and transfers them seamlessly. No dead ends — every interaction leads to an answer or a qualified handoff.

What e-commerce platforms do you integrate with?

Shopify, WooCommerce, PrestaShop, Magento, and custom platforms. Integration via API or CSV import/export depending on your setup. We adapt to your existing infrastructure with no migration required.

What's the impact on customer support workload?

Typically 40–60% reduction in level-1 tickets within the first month. The AI handles repetitive queries (order tracking, returns, product info) and your team focuses on complex, high-value cases.

Is my data secure?

Yes. We deploy on Microsoft Azure, France region. Your data stays in Europe, encrypted at rest and in transit (AES-256). No data is used to train models — this is contractually guaranteed by Microsoft. For health data, Azure is HDS-certifiable.

100% GDPR

Data hosted in France

Security

End-to-end encryption

Dedicated support

Personalized guidance

Let's identify your AI use cases

  • Understand your operational pain points
  • Identify 2-3 high-impact AI use cases
  • Estimate the ROI and associated budget